Kendall toyota eugene

Kendall toyota eugene DEFAULT

Welcome to Our New Toyota Dealership in Eugene, OR

New Toyota Dealership in Eugene, ORAre you in the market for a new Toyota car, truck, or SUV for sale? Or looking to get your current vehicle back in top running condition? If so, you’ve come to the right Toyota dealership! Here at Kendall Toyota of Eugene, we serve the greater Eugene, OR area with a customer experience from the moment you step foot into our Toyota dealership in Eugene, OR. We are a family owned and operated business and believe in consistently delivering unrivaled customer service and community outreach while selling quality new Toyota cars and used vehicles. Come see us at our Toyota dealership’s showroom in Eugene, OR today and experience the Kendall family difference!

Online car buying has never been easier than it is now with Kendall Toyota of Eugene. We can help you buy a car without even coming down to the lot with home delivery in Eugene. We’ll appraise your trade-in value remotely and you can even apply for a car loan right from home. Now is the best time to buy Toyota online. Our online home delivery program is so simple, you can even sell your car online today!

Our dealership is conveniently located at 373 Goodpasture Island Rd in Eugene, OR 97401 serving Springfield, Corvallis, Albany, and Roseburg. While you’re here, allow us to take you out for a test drive in one of our popular new Toyota models from the new lineup. You’ll fall in love with the style and durability of the award-winning Toyota Camry, have fun driving the unique and spacious Toyota RAV4, and help save the environment in the redesigned Toyota Prius.

Used Cars for Sale Near Prineville, OR

Kendall Toyota of Eugene knows that not everyone is looking for a new Toyota car. That’s why you will not only find new Toyota cars for sale at our used car dealership, but also a large selection of used cars at our used car dealership in Eugene, OR. Our inventory of Toyota used cars for sale provides our customers looking to make an automotive purchase with many options at our used car dealership.

Kendall Auto Protection is our promise to you that all of our qualified vehicles are 163-point inspected to ensure you don’t need to come back and see us unless you want to. Our used cars for sale come with complimentary extended powertrain service contracts, roadside assistance, two complimentary oil changes, and even a 3-day money-back guarantee in case your change your mind. There’s no reason to stress about purchasing used cars for sale from Kendall with Kendall Auto Protection!

Furthermore, we have an inventory of like-new Certified Pre-Owned Toyota cars. To ensure top quality, our Certified vehicles at our used car dealership benefit from several tests and multiple-point inspections.

Toyota Service and Genuine Toyota Parts

With the help of our Toyota Service Center in Eugene, OR and Toyota Parts Center, we can work toward making sure your car stays in top shape with our Toyota service department and quality, genuine Toyota parts. Give us a call or schedule an appointment online and one of our Toyota service technicians or Toyota parts consultants will take excellent care of you and your vehicle so you can get back on the road and back to your life.

Toyota Finance

Stop by our Toyota finance department to find out how we can save you money on your Toyota loan today! Our relationships with lenders across the country can get you the rate you’re looking for and if we can’t, we’ll coach you toward your goal. Our Toyota finance team can’t wait to help! If you’re looking for Toyota lease deals, our Toyota finance specialists can help show you our monthly specials.

Here at Kendall Toyota of Eugene, we recognize how fortunate we are to live and work in one of the most beautiful states in the nation. Thank you for being our neighbor, our customer, and at the very heart of what we do. From our family to yours, welcome home to Kendall.

For our customers looking for a new Toyota, wait until you see what we have to offer! Our new Toyota dealership inventory features popular cars, trucks, SUVs, and hybrids. Learn more about the new Toyota line-up by browsing our online showroom, viewing our online reviews, or getting in touch with our friendly and knowledgeable sales team! You can contact us online or over the phone and we will help assist you throughout your Toyota buying experience and beyond.

*100-mile free home delivery applies to driven miles

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Sours: https://www.kendalltoyotaofeugene.com/

Kendall Toyota of Eugene

"I can’t believe this dealership has any good reviews...."

- Unbelievable

I can’t believe this dealership has any good reviews. First time I took my Toyota in they fixed two things I didn’t ask them to fix but not the problem I was addressing. I asked them if they could fix a rattle I was hearing they responded they drove it around the block and didn’t hear it. The second time they serviced it for the rattle they said they put a small crack in the windshield. The crack looked like a Boulder hit it. A huge Boulder. Car was almost not driveable. They gave me an estimate of over 1200 to fix it. I said you broke it you need to fix it. They responded it was an accident not their responsibility. I took it to a glass shop they gave me an estimate of a little over 300. I took this to the Kendal Toyota on goodpasture after much frustration they agreed to write a check for the 300 to cover the damage they caused. I live a mile from these Kendal dealerships I go across town to lithia. Worse experience I have ever had with a car dealership. Unbelievable

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Employees Worked With

Sours: https://www.dealerrater.com/dealer/Kendall-Toyota-of-Eugene-review-25877/
  1. Corvette engine
  2. Rusty lord
  3. Dvd music videos

Kendall Toyota

Learn about leasing, buying and payment plans.

Toyota Certified Used Vehicles

Toyota uses a 160-Point Quality Assurance Inspection to make sure we deal in only the best pre-owned vehicles. Once we make sure they deserve the Certified Used Vehicle badge, we back them with a 12-month/12,000-mile limited comprehensive warranty, a 7-year/100,000-mile limited powertrain warranty, and one year of roadside assistance. We're also happy to give you the CARFAX® vehicle history report, as well as offer standard new car financing rates.

See Vehicles

Toyota Tire Center

Your Toyota Assistant Service Manager will be happy to check your air pressure and perform a visual inspection of your tires. If the manager notices any signs of unusual wear, they can assist in repair or replacement.

And when you purchase tires from a participating Toyota Tire Center dealer, they're backed by the tire manufacturer's warranty and serviced through your Toyota dealer.

President's Award

Each year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. It's a very high honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.

One of Toyota's primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy.

Sours: https://www.toyota.com/dealers/oregon/eugene/97401/kendall-toyota/
Kendall Toyota Eugene - LEED Platinum Dealership

Kendall Toyota of Eugene

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  • We called Kendall Toyota because we saw a car we liked on the website.  We asked to purchase the car over the phone.  Kayleb answered our call and made the process very easy and provided us with text updates to let us know when the wire transfer was completed.  The people in finance were also great.  They reviewed all the warranty options that were available to us and answered all of our questions.  Pricing was upfront and there wasn't any back and forth.  Before we drove away in our new car, Kayleb took time to make sure we didn't have any immediate questions and he helped me set up Android play so that I could use GPS on the way home.  This was a great car buying experience (we had just purchased another car last month and it was not nearly as positive of an experience).  Kayleb provided great customer service and we appreciate all of the people we interacted with at Kendall Toyota.  Also, we love our new Prius!

    Business owner information

    Photo of Tom D.

    7/8/2021

    Congrats on your new Prius! If you have any other questions, we are always here to help!

  • I've reluctantly taken my rav here since I bought it in 2011 for all service and after this past time, will no longer take it there. Their "service schedulers" are contracted out of Idaho and Kendall will take no responsibility for their connection with them. They tried to charge me $150 more than the quote they gave me over the phone and then asked me to prove it, I guess because they didn't believe it. Nothing like trying to rip off a long time customer and then blaming them for it. I was going to be on the hook for their absorbinant  diagnostic charge if I didn't agree to pay over the quote to fix it. Felt like a bait and switch blackmail. Finally they agreed to fix it for the bargain low price of their original quote, which I'm sure was pretty inflated on its own. Adding to my aggravation was that this dealership didn't even have the basic part (shocks) available and they had to keep the car 24 hours so the part could be shipped in from pdx!
    To top off this very bitter experience, they would not honor their own frequent oil change punch pass when I came to pick up the car.
    They probably don't care, but they lost a customer for good.

    Business owner information

    Photo of Tom D.

    8/10/2021

    Hello Jess, we regret to hear of your service experience with us. Please give our Service Manager, Matt, a call directly at (541) 335-4741 at your earliest convenience. We look forward to your call.

  • My experience with Kendall Toyota was a real mixed bag...good service on the first visit with attentive staff and info, and fairly weak to poor service on the second visit to complete the service items list (14 items!) from the first visit.
    While they saved me some cash on one repair (by my adding another not yet needed service, for a discount), they cost me on two others. One was not their fault, as an old nut was rusted shut, but the fix added two hours to the job.
    Be warned: your car WILL be repaired, and correctly, I believe, but at a high cost.
    I paid over $900 for a side mirror install (my neighbor caught a rock with a weed whacker and had shattered the mirror!). I was told it didn't need to be sent out for painting because it was the same color as my black car (no, not quite). After ok'ing installation, I found it was matte, unprotected,a nd a different shade. I was pretty pissed. Two months later, I am writing this review because I didn't want that one problem to cloud my judgement.
    I'm still pretty pissed that I ok'ed that and they thought it would pass.
    When I returned to have the remaining services prerformed, I pulle dup to the service bay as directed and sat there.
    It was still Covid times, so I didn't want to assume the entrance or that I could go in (the first time I had to wait and be escorted in).
    There was no one to greet me.
    $4K later I had my busted mirror fixed, my broken CD player still not installed (another $1K I wasn't going to spring for), and the funny sound coming from my left front wheel attended to....plus a repaired radiator and a few other items which I was previously unaware needed work.
    The good news?
    It's a Toyota. I shouldn't need anything other than a seat cover and new floor mats and oil changes for 90K miles!

    Business owner information

    Photo of Tom D.

    7/27/2021

    Robin, sorry to hear that you are displeased with your recent service experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve and we'd like the opportunity to discuss this with you. Please contact our Service Manager, Matt, at (541) 335-4741 so we can address these concerns. Thank you and we look forward to speaking with you.

  • So if you want to be over charged and taken advantage of this is the place for you.

    I had a leak appear in the cab of my truck so reluctantly I had to take it to a auto body shop, unfortunately Kendall was the only place available with in a week for appointments.

    These mofos misdiagnosed the peak the first time and charged me 700 dollars, when I brought the truck in to have them look at it again they, said it's actually my whole sunroof that needed to be replaced cause of a faulty gasket, which would be $1300. I asked if they could just replace the gasket and told me no cause it comes as a kit and not sold separately. So I did a quick 30 second google search for a part number and found a brand new OEM part for $34. So I ended up fixing it myself, and didn't support their dirty little racket they have running.

    As far as workman ship is shoty as hell, the forgot to reinstall pieces from the removal of my roof liners, and bed of truck, they also left greasy hand prints on my liner I've been trying to clean for weeks now, honestly very disappointed in the entire process, of dealing with these people. I'm still waiting for the replacement parts to arrive 3 weeks later.

    Don't go here.

    Business owner information

    Photo of Tom D.

    4/9/2021

    Hello Micah, we regret to hear that your service experience was anything short of the 5 star experience we strive to provide. Please contact our Service Manager, Matt, at (541) 335-4741 so we can discuss this matter further. Thank you and we look forward to your call.

  • I cannot recommend this dealership enough!!! My daughter lives in Eugene and we, her family live in CA. She needed a car but we were concerned that she was alone up there with no family support when making such a purchase. She went to Kendall Toyota where she was treated with such care that my heart felt relieved... her salesperson was John White and he was the absolute BEST!!! He really helped a young woman alone to get the car she could afford and wanted.... he treated her with kindness and respect and we, here are so very grateful! I would recommend Kendall Toyota to EVERYONE needing to purchase a vehicle... I trust them and that's huge in this day and age... Bravo John White and Kendall Toyota!!

    Business owner information

    Photo of Tom D.

    8/23/2021

    Thank you very much for your recommendation. We are happy to hear about your experience with us.

  • I had some repairs done recently, and they found ways to save me quite a bit of money. That was surprising, going to a dealership.

    Business owner information

    Photo of Tom D.

    5/12/2021

    We are very happy to have provided you with such a positive experience!

  • I took my Tacoma to Kendall Toyota for a malfunction in the brake lights/turn signals. They kept the vehicle for 72 hours and then reported that they were unable to diagnose/fix the problem, and billed me $470 for the time they spent unsuccessfully searching for the problem. The service manager was belligerent, bullying and unwilling to have a conversation about the exorbitant bill for nothing accomplished. Eventually the general manager stepped in and lowered the bill for non-accomplishment to a mere $159!!
    I will never again take any vehicle to a Kendall dealership.

    Business owner information

    Photo of Tom D.

    5/12/2021

    Hi Pablo, we regret to hear that your experience was short of the 5-star service we strive to provide and appreciate the opportunity for our General Manager to speak with you. We hope we can turn your experience around during a future visit.

  • It's funny. While I was there another person complained about how we brought our Toyota's in and they came out worse than they went in. My engine was fine until I brought my truck in for 120000 mile service. Now I need a new engine at 125000

    Business owner information

    Photo of Tom D.

    7/8/2021

    Hello Paul, we noticed you left a similar review for one of our Toyota dealerships in Anchorage. We would like to assist you with this matter, so please contact us at (541) 335-4741. We look forward to hearing from you.

  • Oh, what a fool I be.

    Foolishly (you know, like a fool), I went to Kendall Toyota to see about a keyfob for a Camry I recently purchased. It came with one, but it wasn't working, so I scheduled a time recently to have the keyfob I have looked at. Additionally, Kendall said they had one that would work for my vehicle and I was interested in purchasing that one and having it paired to my car as well. I was told on the phone that this procedure would be scheduled "for a few hours." I told the guy on the phone setting the appointment that this is a 15-20 minute job, so I didn't understand why it would be booked out for 2-3 hours. He said he wanted to be safe, so he put it down to block out for 2-3 hours. Should have been a RED FLAG right there.

    I showed up promptly for my appointment and it was a virtual ghost town. 10 salespeople as I walked through the doors and through the dealership to the Service area, but only 1 lone Service person and nobody manning the Parts counter. I got his attention and gave him my keys. Then I waited. And waited. And continued to wait.

    After I had been there for 45 minutes, the kid in Service came over to me and told me it would be another 45 minutes. Remember, this is something that only takes 15-20 minutes, so I have no clue what the hold up is. 30 minutes later (an hour and 15 minutes after my appointment time), I hear a tech asking the Service kid if I want one or two keyfobs and the Service kid explains that I want to try to pair my old one and their new one to my car and I'd take them both. The tech leaves to finally work on the purpose of my appointment.

    12 minutes later the tech comes back and says to the kid in Service that neither keyfob will pair to my car. Even faster than I thought it would take. A few minutes later I am told the bad news and asked if I wanted to have them investigate the cause. If they had done the test when my appointment was for, I would have agreed. As it was, I missed having lunch with a friend from Portland because I was there far longer than I ever needed to be. On the plus side, I wasn't charged (which quite frankly, I shouldn't have been -- believe it or not, but my time is worth something, too). The downside is that it took ANOTHER 15 minutes to print off the page that said they didn't fix anything so I could sign it and get my keys to leave.

    Overall, I was less than impressed with Kendall Toyota. I love Toyotas, but I didn't even consider these guys when I went looking for one to buy because their Service ability is virtually zero. Read my previous reviews on this place regarding Service (or their lack thereof).

    It is perfectly OK that they couldn't get either keyfob to work. If they could have, I would have been happy to spend some money there. But for it to take an hour and 45 minutes to perform a 12 minute task is a bit ridiculous. Don't overbook appointments, Kendall; it pushes back your legitimate customers who are there on time expecting prompt service of their vehicle. If this happened at a restaurant, it would go viral considering there wasn't hardly any customers present. It is such standard fare at Kendall that I'll keep it to this review and move on with my future business.

Sours: https://www.yelp.com/biz/kendall-toyota-eugene-6

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