Kronos dimensions scheduling

Kronos dimensions scheduling DEFAULT

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With so many workforce management solutions offered by Kronos alone, it's not always clear which features are best fit for a particular business. One example we see pop up quite a bit is deciding between basic and advanced scheduling capabilities, so we'd like to take a moment to help clear that up. Both scheduling offerings are excellent in their own rights, so it's generally a case of which is better for your individual business's unique needs. Just because something is "advanced" doesn't mean its features are necessary, and just because another is "basic" won't prevent it from getting the job done well.

First, A Clarification (What Are They, Really?)

We'd like to call out a small misconception about the "basic" and "advanced" scheduler classifications. What's commonly referred to as the Advanced Workforce Scheduler is simply Kronos Scheduler. The "basic" alternative is the built-in schedule editing functionality of Kronos Workforce Timekeeper. The decision is whether the functionality of Workforce Timekeeper satisfies the scheduling needs of your business or if the dynamic capabilities of Workforce Scheduler are the appropriate tool to enable your workforce best.

When is Basic Schedule Editing Enough?

When scheduling is standard, with little variation, basic schedule editing is a good match. This is often the case for small to medium-sized businesses (SMBs). Static schedules and rules are entered and edited manually — a trusted way to templatize operations or handle scheduling patterns that repeat regularly. These are likely instances where noncompliance with labor regulations is an unlikely risk, so comparison of schedules to metrics and local governance isn't a necessary failsafe.

Advanced Scheduling for Modern Flexibility

The case for advanced scheduling for most businesses is growing. Companies are recognizing a need to engage employees differently as newer generations enter the workforce with different expectations of their employers including flexible hours, ability to work remotely and more. Workforce Scheduler equips employers with the tools for more fluid staffing based on traffic and need that goes beyond shift schedules. The advanced scheduler also empower employees with the means to adjust their own schedules without disrupting coverage —all while giving managers real-time insight to compliance with labor regulations (e.g., protections for employees who are minors, minimum allocations for full-time) as well as measures to prevent costly overtime, detrimental workloads and employee fatigue. By getting ahead of these challenges, Workforce Scheduler helps managers optimize productivity in cost-effective ways while amplifying opportunities for employee engagement.

What it boils down to

Choosing the right scheduling solution for your business is a careful balance of:

  • Understanding how much versatility your operation needs
  • Determining how necessary it is for you to offer flexibility to employees in their own scheduling
  • Measuring whether the cost of added functionality generates ROI for your business
  • Working with a partner who can support you with a straightforward, experienced perspective on whether you'll end up committing to too much or too little

We've implemented both solutions across many businesses — always after listening closely to key stakeholders to develop a keen sense of what each business's ultimate goals were. Take Vi Living senior centers for example. They knew they could use the advanced scheduler to their advantage, and enlisted our help to implement it. Determining whether basic or advanced scheduling is right for your business is one of the many choices we're more than happy to offer guidance on. Let us help you find the solution that's right for you.


List of Kronos Workforce Dimensions Scheduling Customers

Since 2010, our global team of researchers has been studying Kronos Workforce Dimensions Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchases Kronos Workforce Dimensions Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.Companies using Kronos Workforce Dimensions Schedulingfor Workforce Schedulinginclude: Save Mart Supermarkets, a United States based Retail organisation with 16000 employees and revenues of $4.50 billions, Urban Outfitters, Inc., a United States based Retail organisation with 9600 employees and revenues of $3.98 billions, Overlake Medical Center & Clinics, a United States based Healthcare organisation with 3051 employees and revenues of $600.0 millions, Sleep Country Canada, a Canada based Retail organisation with 1352 employees and revenues of $477.0 millions, Northern Beaches Council, a Australia based Government organisation with 1788 employees and revenues of $300.0 millions and many others. Contact us if you need a completed and verified list of companies using Kronos Workforce Dimensions Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchasesThe Kronos Workforce Dimensions Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic market data source!

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Workforce Dimensions 101: What Scheduling Options Do I Have?

One of the most commonly asked questions we hear from existing customers who are interested in Workforce Dimensions is: what are the options for scheduling? Thus, the purpose of my foray into blogging for the Working Smarter Café is to present an understanding of the various scheduling packages available with Workforce Dimensions.

To gather this information and learn more, I met with Shawna Brown, Sr. Director in Product Management for Workforce Dimensions. Shawna and her team position themselves at the forefront of scheduling functionality by partnering with our customers, identifying industry trends, and analyzing the marketplace. They continuously seek to extend product capabilities with each release.

The Basics

Let’s start with a clarification and refresher on the basics. The Workforce Dimensions Timekeeping license comes with built-in schedule creation capabilities intended for simple schedules that have fixed shifts on a repeatable pattern. It includes similar functionality that can be found in Workforce Central Timekeeper today, meaning that the scheduling capabilities you have with your current Workforce Timekeeper solution are certainly possible if you choose Workforce Dimensions Timekeeping to address basic scheduling requirements.

For those who have more complex or demanding requirements, Workforce Dimensions customers can choose from three packages: Scheduling, Advanced Scheduling, and Advanced Planning and Scheduling . The scheduling packages available with Workforce Dimensions follow an incremental approach – with each tier providing more scheduling capabilities than the previous level.

Workforce Dimensions 101: What Scheduling Options Do I Have?

Scheduling Options


The first tier is Scheduling. This package provides managers with a more robust set of tools to build and maintain employee schedules. It allows managers to view their employees’ availability, manually create open shifts, assign breaks, and view employee skills and certifications in the schedule planner. It also provides employees with the ability to submit availability and swap shifts. Although the Scheduling package is a step up from the built-in scheduling capabilities included in the Workforce Dimensions Timekeeping license, it’s important to know that there are certain tasks it does not accommodate.

Managers cannot:

  • Create rule definitions and constraints, which means the inability to enforce scheduling rule violations

  • Access the staffing assistant including the embedded call list

  • See coverage graphs, advanced KPIs, or metrics that support better scheduling decisions

  • Generate schedules leveraging optimized scheduling engines

  • Access staffing tools such as the staffing dashboard, workload planner, and workload generator

Employees cannot:

  • Self-schedule

  • Receive schedule recommendations

  • Request an open shift

  • Request to cover

This offering may appear to be a laundry list of have-nots rather than haves; but it might be a great fit for customers who do not prioritize the advanced capabilities in the list above. Every business has its own scheduling challenges, and what is needed to resolve them depends on your specific scheduling requirements. And besides, customers can easily move to the next tier if advanced functionality becomes a must-have. That’s the beauty of the SaaS world.

Advanced Scheduling

Advanced Scheduling is the second scheduling option available in Workforce Dimensions. It’s also where we start seeing functionality that provides intelligence and rule checking. This offering allows managers to build a best-fit schedule for their employees by leveraging sophisticated algorithms that automatically account for the configured rules. In this offering, managers can balance resources across multiple departments and locations, manage coverage to effectively utilize labor, and ensure scheduling rules are followed to maintain compliance and avoid placing employees or the organization at risk.

Advanced Planning and Scheduling

The third-tier is Advanced Planning and Scheduling, which provides managers and staffing departments the tools to enhance their workforce plans and generate ideal schedules. The functionality available in Advanced Planning and Scheduling is tailored to the unique business needs for the industry in which your organization operates. It comes with all the bells and whistles! This third-tier scheduling option provides the most enhanced level of insight with a wide range of definable metrics based on your organization’s data. Also included in this offering will be our next generation forecasting solution that leverages sophisticated machine learning algorithms.

Walking away from my conversation with Shawna left me pondering the perfect analogy for the Workforce Dimensions scheduling packages…a wedding cake, the pyramid of Giza, or the Russian Matryoshka nesting doll? Then again, the purpose of this article is to explain and clarify what each offering includes, not present more information for interpretation!

Analogies aside, there’s more to Workforce Dimensions than meets the eye, and it’s all about helping managers make the right workforce decisions for their employees and their business. Please join us in the Workforce Dimensions customer group, only found in the Kronos Community, to get your questions answered and learn more. From here, you can also connect to the knowledge base for more information (logging into the Kronos Community is required to view the knowledge base article).

To find out which Workforce Dimensions Scheduling package is the right fit for your organization, managers, and employees, please reach out to your primary Kronos contact for more detailed information or to arrange a demonstration. 

Kronos scheduler basic functions-employees - Edited


Scheduling kronos dimensions


KRONOS Workforce Dimensions (WFD) How to guides.


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